What to expect from a Gow-Gates insurance broker?

Objective and qualified insurance broking and advice; Expertise in a range of risks, including emerging risks such as cybercrime; Australian owned: a team that knows you and is committed to your success; Unparalleled service that negotiates on your behalf, tailors policies, and manages claims; Experience and knowledge with the risks and insurance options specific to your industry; An annual review to identify gaps and ensure your cover is appropriate and cost effective; Access to over 150 insurers, comparisons and advice on a range of options and solutions.

What services do you provide?

We provide a full range of insurance services to assist in keeping you protected. These include insurance broking and placement, claims management, risk management/advice, risk technology, alternative risk transfer, workers compensation, return to work, wealth advice and mortgage broking.

Which insurers do you use?

As an unaligned broker group, we can open the door to a range of insurers. Our consultants work with Australian and international insurance markets to find the right solution for you.

How do I make a claim?

Our specialist claims team are here to support you at every stage of your claim, during what we know can be a difficult time. From preparation to advocating to your insurer on your behalf, we're on your side. Visit our Claims page to get started.

What type of businesses do you look after?

We can take care of a wide range of businesses and individuals. From small businesses to large corporates, government bodies and even sporting associations, we have the expertise to source and place risk cover you can depend on.

industries

Transport & Logistics

Transport and logistics are essential to our economy and ability to access the necessities of life. We’ll work to make sure your business is protected – so you can focus on bringing the goods people need to where they’re needed.

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Experience

From industrial action to workforce shortages – we understand the unique challenges facing the transport and logistics industry. Wherever you go, our specialised insurance programs and solutions will be there, to help ensure your business is protected.

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Market Reach

Get access to solutions and insurance products you wouldn’t otherwise find. We have longstanding relationships with insurers in Australia and overseas – and can often find innovative solutions where others cannot.

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Relationship

As a long-term industry supporter, we’ve built relationships with a range of transport and logistics organisations – from large multinational firms to locally-run small businesses. Get tailored support and expert solutions from a broker who really understands the industry.

An industry on the move

Transporting goods across vast distances comes with a broad range of risks. Some of these, like worker shortages and work health and safety concerns, are well established. Others, like tracking and automation technologies, are newer – and constantly changing.

Whatever risks your transport and logistics business faces, we’re here to help. Decades of experience working with transport and logistics businesses of all sizes means we can create a risk management plan tailored to you.

Advice when it matters. Advocacy when it counts.

How can you best protect your business?

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Cyber and Privacy

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Management Liability

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Public Liability

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Trucks and Heavy Motor fleet

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Mobile plant and machinery

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Industrial and Property Damage

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Environmental Liability

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Crime

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Business Interruption

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Workers Shortage

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Regulatory Change

Local Experts, Here When You Need Us

Howard Kaye

Head of Corporate and Risk Management

Chris Keeping

Account Director – Strategic Placements

Helen Bullock

Director, ACT

We're here to help.

Whether you have a question or need to solve a problem, you can find support tailored to your needs.

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently

What can I expect from a Gow-Gates broker?

You’ll work directly with experienced brokers who take the time to understand your risk, challenge assumptions, and give advice that stands up when tested. We don’t disappear after placement. We stay accountable through claims, renewals, and change.

Do you work with businesses of all sizes?

We support a wide range of organisations, from growing businesses to complex national entities. Regardless of size, our approach remains the same: senior involvement, considered advice, and accountability for outcomes.

Which insurers do you work with?

We work with more than 150 Australian and international insurers. But our role isn’t to compare quotes, it’s to structure the right insurance program and negotiate outcomes on your behalf. We advocate for you in the market, not the other way around.

What happens if I need to make a claim?

Claims are where brokers prove their value. We manage the process end‑to‑end, challenge insurers where needed, and stay involved until resolution. You deal with the same team who advised you upfront, because accountability doesn’t stop when a premium is paid.

How do you approach insurance advice?

Insurance is a tool, not a product. Our advice starts with understanding your business, identifying where risk genuinely sits, and designing cover that reflects reality, not boilerplate policy wordings. That approach leads to better decisions and fewer surprises at claim time.

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