What to expect from a Gow-Gates insurance broker?

Objective and qualified insurance broking and advice; Expertise in a range of risks, including emerging risks such as cybercrime; Australian owned: a team that knows you and is committed to your success; Unparalleled service that negotiates on your behalf, tailors policies, and manages claims; Experience and knowledge with the risks and insurance options specific to your industry; An annual review to identify gaps and ensure your cover is appropriate and cost effective; Access to over 150 insurers, comparisons and advice on a range of options and solutions.

What services do you provide?

We provide a full range of insurance services to assist in keeping you protected. These include insurance broking and placement, claims management, risk management/advice, risk technology, alternative risk transfer, workers compensation, return to work, wealth advice and mortgage broking.

Which insurers do you use?

As an unaligned broker group, we can open the door to a range of insurers. Our consultants work with Australian and international insurance markets to find the right solution for you.

How do I make a claim?

Our specialist claims team are here to support you at every stage of your claim, during what we know can be a difficult time. From preparation to advocating to your insurer on your behalf, we're on your side. Visit our Claims page to get started.

What type of businesses do you look after?

We can take care of a wide range of businesses and individuals. From small businesses to large corporates, government bodies and even sporting associations, we have the expertise to source and place risk cover you can depend on.

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Public & Private Trustees

As a public trustee or guardian, you’re responsible for making decisions on behalf of others. We offer tailored programs to manage your clients’ insurance needs – so you can focus on supporting them in other areas of their lives.

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Support

Get expert insurance advice, along with advocacy, negotiation and placement. Our solutions are tailored to your clients and their circumstances, with personal support if they need to make a claim.

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Solutions

Living under trustee and guardian management comes with unique insurance risks. We’ll help you keep your clients protected with reputable insurers and innovative solutions to meet their needs.

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Convenience

Our user-friendly digital platform gives you a reportable history of your clients’ activity, making it easier to manage multiple insurance portfolios for a large number of clients.

Protecting and empowering your clients

Many insurers view clients or properties under guardianship as risky – making it difficult to find appropriate cover. On top of this, your clients may face stringent conditions or onerous risk management policies before an insurer will accept them.

We understand the role you play in mitigating any risks associated with your clients’ circumstances. And with access to a wide range of insurance products and established relationships with insurers, we can find solutions to protect your clients without unfair penalties.

Advice when it matters. Advocacy when it counts.

How can you best protect your business?

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Vacant properties

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Theft

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Unregistered motor vehicles

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Professional Indemnity

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Flood and fire

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Public and Product Liability

Local Experts, Here When You Need Us

Raphael Tamayo

Head of Commercial , Private & Structured Risk

Jayne Singh

Team Manager, Private Clients and Structured Risks

We're here to help.

Whether you have a question or need to solve a problem, you can find support tailored to your needs.

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently

What can I expect from a Gow-Gates broker?

You’ll work directly with experienced brokers who take the time to understand your risk, challenge assumptions, and give advice that stands up when tested. We don’t disappear after placement. We stay accountable through claims, renewals, and change.

Do you work with businesses of all sizes?

We support a wide range of organisations, from growing businesses to complex national entities. Regardless of size, our approach remains the same: senior involvement, considered advice, and accountability for outcomes.

Which insurers do you work with?

We work with more than 150 Australian and international insurers. But our role isn’t to compare quotes, it’s to structure the right insurance program and negotiate outcomes on your behalf. We advocate for you in the market, not the other way around.

What happens if I need to make a claim?

Claims are where brokers prove their value. We manage the process end‑to‑end, challenge insurers where needed, and stay involved until resolution. You deal with the same team who advised you upfront, because accountability doesn’t stop when a premium is paid.

How do you approach insurance advice?

Insurance is a tool, not a product. Our advice starts with understanding your business, identifying where risk genuinely sits, and designing cover that reflects reality, not boilerplate policy wordings. That approach leads to better decisions and fewer surprises at claim time.

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